Top Garment Co.,Ltd is a sport manufacturer based in Vietnam,
established since 2008 and has been specialized in supplying customized
sport apparel and gear.
Website:
We truly proudly made in Vietnam.
Account Manager
Ho Chi Minh
Responsibilities:
The Account Manager serves as the primary business contact for the
client and is responsible for client satisfaction. The AM is expected to
consistently provide excellent customer service to accounts, as well as
represent client needs and goals within the organization to ensure
quality. In addition, the AM will should build relationships with
clients to encourage new and repeat business opportunities.
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Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
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Responsible for creating quotes and deploying orders.
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Follow up with orders from start to finish, ensures that all processes
and procedures are completed, quality standards and client are met.
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Ensures that client issues are dealt with in an efficient manner,
informing the Account Director or Managing Director of any problems that
may arise.
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Works closely with the production team in order to maintain a
continuous knowledge of order status in order to identify potential
issues and/or opportunities within or related to the order.
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Aware and in pursuit of opportunities for account growth and new business, involving the Account Director and Sales.
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Communicates the client's goals and represent the client's interests to the team.
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Provides regular two-way communication between the client and team, to
provide strong team representation and set proper client expectations.
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Understanding of company capabilities and service, and effectively communicates all offerings to the client.
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Monthly report to Account Director.
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Analysis SWOT of competitors and report quarterly.
Requirements:
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Proven Account Management skills required in order to create, maintain and enhance customer relationships.
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Extremely detail oriented.
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Technical competence (acknowledge of software, hardware, networks, etc).
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Motivated, goal oriented, persistent and a skilled negotiator.
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High level of initiative and work well in a team environment.
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Excellent written and oral communication skills.
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Excellent computer skills: especially Excel, Word, Powerpoint.
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Handles stressful situations and deadline pressures well.
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Plans and carries out responsibilities with minimal direction.
Contact Person: Mr. Tuấn
Advance your Career, click "Apply" now!
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